Privacy Policy

01Who We Are

This policy explains how Advirexa Tax Consultant LLC, the developer of TaxMate, (“we”, “us”), handles personal data collected through this website, taxmategcc.com.

It covers the website and the demo form only. Data you keep inside the TaxMate application is covered by your subscription agreement and its data processing terms.

We handle personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and its implementing regulations.

02What We Collect

• Demo and contact requests. Your name, company, work email, mobile number, annual revenue range, current software, the topics you need help with, your preferred demo language and any message you write.
• Sample documents. If you share a sample invoice after booking, we use it only to prepare your demo. We ask you to blur amounts and customer details first.
• Messages. If you contact us by WhatsApp or email, we receive your number or address and what you send.
• Technical data. Our hosting provider records IP addresses, browser type and pages requested in server logs, to keep the site secure and working.
• Analytics data. Only if you accept analytics cookies: pages viewed, the site that referred you, device type and approximate location (country or city). IP addresses are anonymised where the tool allows it.

We do not ask for sensitive personal data. Please do not include it in the message box.

03How We Use It and Our Legal Basis

• To answer your request and run your demo, including arranging a tax specialist from our partner firm if you ask for one. Basis: your consent and steps you asked us to take before a possible contract.
• To follow up about TaxMate after your demo. Basis: your consent, which you can withdraw at any time. We do not add you to a newsletter unless you ask.
• To understand which pages help visitors. Basis: your consent to analytics cookies.
• To keep the site secure and meet legal duties, such as preventing abuse of the form or answering a lawful request from an authority. Basis: compliance with law and the other grounds the PDPL allows without consent.

We do not sell personal data and we do not use it for automated decisions that affect you.

04Cookies and Similar Technology

Essential. Needed for the site to work, for example to remember your cookie choice (stored in your browser) and to protect the form from spam. These do not need consent.

Analytics. Set only after you click “Accept analytics” in the cookie banner. We use a web analytics service, such as Google Analytics 4 or Plausible Analytics, to count visits and see which pages are useful.

You can change your choice at any time with the Cookie settings button at the bottom of every page, or by clearing cookies and site data in your browser.

05Who We Share It With

We share personal data only with people and companies that help us run this website and our demos, under written contracts that require them to protect it:

• our website hosting provider;
• our form handling and customer relationship management (CRM) provider;
• email and messaging services, including WhatsApp, if you choose to contact us that way;
• our analytics provider, if you accept analytics cookies;
• our partner accounting firm, to arrange and run your demo.

We may also disclose data where the law requires it, for example to a court or a UAE authority.

06Transfers Outside the UAE

Some of our providers, and our product team in India, may access or store data outside the UAE. We transfer data only where the PDPL allows it, either to a country with adequate protection or with appropriate safeguards such as contractual clauses.

07How Long We Keep It

• Demo requests and related messages: up to 24 months after our last contact, unless you become a customer.
• Server logs: up to 90 days.
• Analytics data: up to 14 months.
• Sample documents: deleted within 30 days of your demo.

After these periods we delete or anonymise the data.

08How We Protect It

The site is served over an encrypted connection (HTTPS). Access to demo requests is limited to the people who need it, and our providers are chosen for their security practices. If a breach puts your data at risk, we will notify you and the relevant authority as the law requires.

09Your Rights

Under the PDPL you can ask us to:

• tell you what personal data we hold about you and give you a copy (access);
• correct data that is wrong or incomplete (correction);
• delete your data (deletion);
• restrict or stop processing, including for follow-up messages (objection);
• send your data to you or another organisation in a usable format (portability);
• withdraw your consent at any time. This does not affect processing before you withdrew it.

To use any of these rights, email taxmate@advirexa.ae. We may ask you to confirm your identity and will reply within the time the law sets. If you are not satisfied with our answer, you can complain to the UAE Data Office.

10Children

This website is for businesses. It is not aimed at children and we do not knowingly collect data from anyone under 18.

11Changes to This Policy

We may update this policy when our services or the law change. We will show the new date at the top of this page and, for significant changes, tell people who have an open demo request.

12Contact Us

For any question about this policy or your personal data, email taxmate@advirexa.ae or write to us at The Citadel Tower, Office 10, 25th Floor, Marasi Drive, Business Bay, Dubai, UAE.

See also our terms of use.